Privacy Policy

Your account at fg33 Privacy Policy & Complete Data Protection Details

Fg33 treats the protection of your personal data as its highest priority. This privacy policy explains how your information is collected, stored, and used.

Last Updated: January 2026
Core data protection commitments
  • Secured with SSL Encryption
  • Your data is never sold to third parties
  • 24/7 Data Security Monitoring
  • Right to erasure is reserved

How we We Protect Your Data

Encrypted Connection

Every transaction and login on fg33 is protected by 256-bit SSL encryption. Third parties have no way of accessing your data.

Secure data storage

Your personal information is stored on internationally certified servers. Regular backups and security audits are carried out to ensure ongoing protection.

Identity Verification (KYC)

Information collected during the KYC process is used solely to verify your identity and is stored under strict security measures.

Your data is never sold

Fg33 never sells your personal information or shares it with third parties for commercial purposes.

Right to erasure

You can request the deletion of your account and associated data at any time.

Marketing Opt-Out

You can opt out of promotional messages at any time. We respect your preferences.

1 Introduction

Welcome to fg33. This privacy policy explains what personal information is collected while you use the fg33 platform, how it is used, and how it is kept secure.

Fg33 believes that user privacy is a fundamental right. That is why we are always transparent about exactly how your data is being used. Reading this privacy policy will help you understand how seriously fg33 takes the protection of your personal information.

By using the fg33 website or app, you agree to this privacy policy. If you do not agree with any part of it, please contact our support team before using the platform.

This privacy policy applies to all fg33 services, websites, and mobile applications.

2 What Information We Collect

Fg33 only collects information that is strictly necessary to provide its services. We never collect data beyond what is needed.

Information collected at registration:
  • Full name and date of birth
  • Mobile Number (Mobile Banking/Nagad/Rocket)
  • Username & Password (encrypted)
  • Country and city of residence
For KYC verification:
  • Photo of national ID card or passport
  • Selfie or Live Photo
  • Proof of address (if required)
Automatically Collected Information:
  • IP Address & Device Type
  • Browser type and operating system
  • Session duration and page visit history
  • Cookies & Local Storage Data

Your full payment card number is never stored on fg33 servers. All financial transactions are processed through secure third-party payment gateways.

3 Data usage

Fg33 uses collected data exclusively for the purposes listed below. Each purpose is aimed at improving the quality of service you receive.

Purpose of data collection Details
Account Management For registration, login, identity verification, and account security
Payment processing To verify deposit and withdrawal transactions
Fraud prevention To detect and block suspicious activity
Support Services Customer support and complaint resolution
Promotions To send you relevant offers and bonuses (opt-out available)
Legal Obligations To meet regulatory requirements

4 Data sharing policy

Fg33 does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances.

  • Payment Provider: For processing payments via Mobile Banking, Nagad, Rocket, and similar services.
  • Game Provider: Limited data necessary for game operation.
  • Law Enforcement Agencies: Where legal obligations apply.
  • Security partners: For fraud detection purposes.

All third parties working with fg33 are bound by strict confidentiality agreements. They are not permitted to use your information for their own purposes.

5 Cookie Policy

Fg33 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:
  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functionality Cookies: To remember your language preferences and settings.
  • Analytics cookies: To understand site usage statistics (anonymized).
  • Marketing Cookies: To show you relevant promotions (opt-out available).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

Session Cookies
Deleted when the browser is closed
Persistent Cookies
Retained for a specified period

6 Security measures

Fg33 uses industry-leading technology to protect your data. Our security team monitors systems around the clock, 24 hours a day.

SSL/TLS EncryptionActive
Two-Factor AuthenticationActive
Data Backup System99.9%
Fraud DetectionReal-Time
  • All passwords are stored using bcrypt hashing.
  • An immediate alert is sent when a suspicious login device is detected.
  • Regular third-party security audits are conducted.
  • Data centers are secured with physical security measures.

If anyone claiming to be a fg33 representative asks for your password, it is a scam. fg33 staff will never ask for your password.

7 Your Rights

Under fg33's privacy policy, you are entitled to the rights listed below. These rights ensure that you remain in control of your own information.

  • Right to access your data: The right to know what information fg33 holds about you.
  • Right to Rectification: Right to request correction of inaccurate data.
  • Right to Erasure: Request to have your data deleted under specific conditions.
  • Right to restrict processing: Right to restrict the use of your data.
  • Right to data portability: The right to receive your data in a structured, portable format.
  • Right to Object: Right to object to data processing in certain circumstances.

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

8 Data retention period

Fg33 does not retain your data longer than necessary. Different types of information have defined retention periods.

Data type Retention Period
Account Information 5 years after account closure
Transaction History Up to 7 years for legal requirements
KYC Documents 5 years after account closure
Game History Active period + 3 years
Cookie Data At end of session or up to 1 year
Support Contact 2 Years

Retention periods may be extended where legal obligations require it.

9 Minor's Privacy

Fg33 strictly does not provide services to anyone under the age of 18. In line with our privacy policy, no information is collected from minors.

  • Age verification is mandatory at the time of registration.
  • Any account registered with a false age will be permanently deleted along with all associated data.
  • Parents and guardians can raise any concerns regarding a child's data at any time.

If you become aware that a minor is using fg33, please notify us immediately.

10 Right to update this policy

Fg33 reserves the right to update this privacy policy at any time. We will notify you of any significant changes.

  • 30 days' notice will be given before any policy changes take effect.
  • You will be notified by email or SMS whenever significant changes are made.
  • If you do not agree to the updated policy, you have the right to close your account.
  • The date of each update will be noted at the top of the page.

Last Updated: January 2026. Please check this page regularly.

? FAQ

No, fg33 never sells your personal data to third parties. Our Privacy Policy strictly prohibits this. Your data is used only to the extent necessary to provide our services.

After account closure, certain information is retained for a defined period as required by legal obligations. All data is generally permanently deleted after 5 years. Contact our support team for more details.

No. Your mobile number is used solely for account verification and support. For Mobile Banking/Nagad/Rocket payments, only the payment gateway receives the information it needs, which is protected under their own privacy policies.

You can opt out of promotional messages by updating your notification preferences in Account Settings, or by contacting our support team and they will opt you out on your behalf.

fg33 maintains the highest security standards. All sensitive data is stored in encrypted form, meaning even in the event of a breach, raw data cannot be read. Users are notified immediately if any security incident occurs.
Have a question?

If you have any questions about our Privacy Policy, our 24/7 support team is ready to help.

View FAQ

Play safe With fg33

Now that you're familiar with our privacy policy, go ahead and join fg33 with confidence. Play, win, and withdraw in a fully secure environment.

বাংলা